I havea Samsung RV running Windows 7 64bit. If you have not already set up your printer, click here for instructions to set up the printer hardware , and then return to this document to set up your printer on a wireless network. Additionally, when starting WORD or EXCEL by clicking on a file rather than through the Start Window it would take about 2 minutes to start the program and load the file rather than the typical 2 seconds it normally takes. Now print pics even without a PC by inserting memory cards in this HP all-in-one printer’s slots. By completing and submitting this form you consent to the use of your data in accordance with HP’s Privacy statement. We are unable to determine your warranty status for the product and serial number provided.

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Please try again shortly. Solution and Diagnostic Data Collection. Lrinter is a very significant issue that is being resolved by HP at the moment. Let HP identify any out-of-date or missing drivers and software.

‎HP Smart on the App Store

How does HP install software and gather data? This page requires Javascript. If your printer did not connect to the wireless network with WPS, you need to use a temporary USB connection to set up wkreless printer on the wireless network. HP gave me instructions to disable all HP printer programs from the Startup file in the System Configuration Window and these problems disappeared.


The software has a hard time communicating with the printer, and wouldn’t work from any other program except the HP Solution Center. If prompted, type your printer model number, click Goand then click Drivers. Ratings and J64000 Write a review.

If so, which one should I change and how do I do it? Europe, Middle East, Africa.

One or more of the values entered is not permitted. If you wireoess connected your printer to the wireless network with the Wireless Setup Wizard in a previous step, you do not need to continue with the next step. Description Print, scan, and share with your HP Printer anytime, anywhere! Any warranty support needed would be completed by the reseller that sold the product.

HP J All-in-One Printer Series – Reconfiguring Wireless Network Settings | HP® Customer Support

Connect the printer to the wireless network. Select the desired files and choose ‘Download files’ to start a batch download.

From the Information and Settings drop-down menu, click Setup Assistant. Lol didn’t expect it to work a little slow printing but awesome app.

I want wireldss to work wirelessly, but if that really isn’t possible, is it worth plugging it in to the back of the router to make it work?


How satisfied are you with this response? Make sure that you have the following requirements before you begin:. However, wierless do need Internet access to use Web Services, get printer updates, and to download drivers from the HP website.

Select your operating system and versionChange Detected operating system: The Virtual Agent is currently unavailable.

HP Officejet J6400 series wireless printer not working

I have not printed photos with it yet but text and color pictures are excellent. I don’t see my operating system.

Remove selected files Download files. In reply to Mahesh Babu G’s post on March 6, Download the printer software Turn on the printer. This allows your printer to obtain network priner from your computer. Direless is disabled in this browser. Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services.

The J met the requirements. When prompted, connect one end of the USB cable to the USB port at the back of the printer and the other end to the computer.