See your browser’s documentation for specific instructions. If the alignment page looks correct but the ‘Alignment failed’ error message still displays , the sensor in the printer might be faulty. Welcome to HP Photosmart screen. The serial number provided does not match the previously selected product. This page requires Javascript.

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Click Simple Print or Photo Template. Open download list Europe, Middle East, Africa. Europe, Middle East, Africa. By completing and submitting this form you consent to the use of your data in accordance with HP’s Privacy statement.

Paper types and sizes Paper type.

Contact HP Customer Support | HP® Customer Support

Let HP identify any photosmatt or missing drivers and software How does HP use product data collected with this service? Choose a different product series. Paper-handling specifications Paper tray capacities Tray.

Touch Setup on the printer control panel. Select the correct paper size from the Paper Photosmxrt drop-down list. This product was designated to be returned to HP.


This workaround does not apply when the product is used as a standalone. HP is compiling your results.

HP Photosmart D Printer series – Driver Downloads | HP® Customer Support

This could take up to 3 minutes, depending on your computer and connection speed. Drivers may be in development so please check back at a later date or visit the product homepage.

Thank you for your patience. Follow these steps to increase the dry time using Preferences. Check the paper, and then try to align the printer again If the paper tray contains color, photo, or used paper, the alignment fails.

Printer Specifications for HP Photosmart D7400 Printer Series

Use an automated tool to clean the printhead If the alignment failure error message displays on the control panel, touch OK. If the alignment page looks correct and there is no error message phohosmart, the issue is resolved, and you can stop troubleshooting. This page requires Javascript. Any warranty support needed would be completed by the reseller that sold the product.


Please try again shortly. See your browser’s documentation for specific instructions.

HP Photosmart D7400 Printer series User Guides

Modify your browser’s settings to allow Javascript to execute. The error message might also be accompanied by any of the following issues:.

Welcome to HP Photosmart screen. Duty cycle Up to pages per month.

Select your operating system and versionChange Detected operating system: See your browser’s documentation for specific instructions. Click Simple Print to print the photos in a single size. Look for the brightness level on the paper packaging. Service or replace your HP product if you completed all preceding steps.

The Virtual Agent is currently unavailable. Asia Pacific and Oceania. The printer cleans the printhead, and then prints a test page.