Monday, October 6, I have disable, deleted and reinstalled, everything. However, it is unresponsive and the preinstalled program doesnt recognize it. Thanks Cody, this thing works for me. I have tried all the other drivers on this thread, but nothing happens and Windows ultimately automatically updates the driver anyway to the new one!

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Microsoft authenec disable this update before launch a fixed one, since this is causing many issues. Remove From My Forums. Thursday, October 9, 4: There is a brand new driver available from Windows Update, but it doesn’t work. Sign in to vote. I can still see the update in update history and it says the installation failed.

I had the same thing happen, and determined that you have to go back to an earlier version of the Authentex driver to make it work. Let us know what yopu find.

Driver download

I have tried all of the above as well. I hope this works for you. Saturday, October 11, 3: Sunday, October 12, 1: Thanks Cody, this thing works for me. Resources for IT Professionals. Maybe these different versions are meant for different models, but they appear to be the same driver. Monday, October 6, I vksta the optional Authentec AESA update and it caused my fingerprint reader to stop working.


Tuesday, October 7, Tuesday, October 7, 3: I went to the device manager and rolled back the driver, it is working autentec now. Not an IT pro? I have updated the program and restarted the computer several times however the reader is still not detected.

Office Office Exchange Server.

Go through the list in this article to troubleshoot this problem. I would go straight to the Device Manager and Rollback, but the option is greyed out.

This was before I installed the new drivers from HP site.

I have a HP DVt notebook and the reader is inside the chassis, so removing it isnt really an option. I tried 4 versions and the only one that works with DigitalPersona is 7. I have the excact same problem, but none of the topics from the link are relevant in my opinion.

You can find it on the HP Website. Monday, October 6, 2: Windows Update had an update for this device, but the update failed and I cannot find a way to reinstall the update.


AuthenTec AESA fingerprint reader isnt recognized

If this post helps to resolve your issue, click the Mark as Answer button at the top of this message. Windows Vista IT Pro. I have tried all the other drivers on this thread, but nothing happens and Windows ultimately automatically updates the driver anyway to vistz new one! Tuesday, October 28,